Frequently Asked Questions

Everything you need to know about shopping with The Pulse Boutique

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Processing times at our warehouse are usually 1-2 business days before your package is handed off to the carrier.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that items marked as 'Final Sale' cannot be returned or exchanged.

How do I know what size to order?

Since we curate pieces from various designers, sizing can vary. We provide a general size chart on our website and include specific fit notes (e.g., 'runs large' or 'true to size') in the description of every individual product.

Do you restock items that are sold out?

We love bringing back fan favorites! While we can't guarantee a restock for every item, you can sign up for 'Back in Stock' notifications by selecting your size on the product page and entering your email.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for those who prefer to buy now and pay later.

How should I care for my boutique clothing?

To keep your pieces looking new, we recommend following the care instructions on the inner garment tag. Generally, washing in cold water and hanging to dry is the best way to preserve the color and fabric quality.